Eeden logo

DELIVERY

ORDER PROCESSING

All orders placed on our website are usually processed within 1-2 working days and will be shipped from Zürich, Switzerland. In case of (temporary) changes to the processing time we will inform you timely on our website as well as on our social media channels. 

DELIVERY POLICY

All orders will be sent by Swiss Post without tracking number, however we are able to track & trace your order in case of irregularities. We recommend you to create an account on the official Swiss Post website, in order to receive notifications and change or schedule your delivery. If you need another shipping method for your order, contact us and we'll arrange it for you.

SWITZERLAND & LIECHTENSTEIN

Shipping costs: CHF 3,90 (free for orders over CHF 100)

Estimated delivery: 1-3 business days

All orders within Switzerland are send with priority shipping. Need your order sooner and you want to pick it up yourself in Zürich? Contact us and we'll make it happen. 

Please note that it's always possible that the national Post has delays, we cannot influence this unfortunately.

EUROPE

Shipping costs: CHF 9 - CHF 14 (free for orders over CHF 120)

Estimated delivery: currently 5 - 8 business days (depending on the country)

The exact shipping cost will be calculated at the checkout and depends on the weight and size.

Please note that Eeden is not responsible for any custom clearance fees in your country. Your country might invoice import taxes on your order. The handling at the border of your country might delay the delivery time, we cannot control this. 

REST OF THE WORLD

At the moment we don't offer standard worldwide shipping. However, if you want to order to a country outside of Europe, please contact us directly. We are working towards providing standard worldwide delivery in the future.